Terms & Conditions

  1. Definition: Sing Jazz International is a Jazz Singer Platform for Teachers and their Students of all levels and abilities 18+
  2. Educational material in the form of pre-recorded sessions is copyrighted by us and any purchased such material via this site or viewed via Members Zone - is for registered users only and public sharing without our consent is forbidden  
  3. By purchasing online sessions with the coach from this site you give us your full consent for the session to be video recorded for assessment and evaluation purposes only
  4. By obtaining a copy of the video recording of your own session mentioned in the clause 3 - you are agreeing not to share this content with any third party without a written consent from the teacher who recorded it
  5. The host of these sessions reserves the right to share video recordings from these sessions with the team of registered teachers on our platform for internal use only
  6. We reserve the right to share some footage from group online coaching sessions for promotional use on social media or on this website in the form of a video-promo, a photograph or a screenshot from the video to promote our educational programmes, workshops and sessions with the general public and by taking part in any group sessions you give us your full consent to release, acquit and discharge Sing Jazz International and its creators from any claims, demands, rights, promises, damages and liabilities arising out of or in connection with the use or distribution of mentioned above footage, including but not limited to any claims for invasion of privacy, appropriation of likeness or defamation - unless a written request is received by the person who is attending these sessions in advance not to use their images in our footage publicly
  7. Please download the contract for guidelines between Student & Teacher for online lessons which we are all bound by below:

Cancellation Policy

  1. All sessions are of advance purchase and operate on 48 hours cancellation & transfer policy
  2. In the case of unforeseen circumstances should any of live sessions change its date or venue, a full transfer is guaranteed to a more convenient day for the participant(s)
  3. Should any of the live sessions be forever cancelled or removed due to the organisers unforeseen circumstances - a full refund will be granted to those who have purchased those sessions

Satisfaction Policy 

  1. We have a 100% Satisfaction Guarantee Policy of our Matching Services and if a student is not 100% satisfied with our matching services - the student will be rematched with another teacher on this platform within three months after the unsuccessful session free of charge, providing that student has reported this dissatisfaction within 24 hours after the lesson completion, with coherent proof in the form of written correspondence with Sing Jazz International contact they booked the teacher with, prior to the lesson, and a video recording from the session itself. For this purpose we encourage for all sessions to be video recorded and all correspondence to be kept safe. This guarantee works only during the 1st lesson with a voice teacher organised by this platform and all other sessions following the 1st lesson do not fall under this policy, instead all other sessions fall under each teacher's discretion - whose lesson it is.
  2. All pre-recorded programmes, such as 30 DAY CHALLENGE, fall under 100% Satisfaction Guarantee, as we Guarantee Results once this programme is fully undertaken. Should you be dissatisfied with any results from these programmes, you are to submit the claim for a full refund with the coherent proof in a video format that demonstrates that you have followed all instructions as per video programme and feedback from the vocal coach has been received following the video response submitted by you.  

Privacy Policy

  1. Sing Jazz International website is collecting the data using cookies, such as IP addresses for security reasons, and the data that you personally provide us with by filling in the forms on this site, or by purchasing the product from this site or emailing us directly. 
  2. Collected data is not shared with any third parties, however, please note that all purchases on this site are administered by Stripe and we are bound by their terms and policies which you can read about on their site to see how it affects your data
  3. Emails submitted by you are added manually to our Mailing List and you may occasionally get the Newsletter from us, from which you may unsubscribe from at any time, should you wish to do so
  4. Most public sessions are photo and video documented by amateur and professional means and by attending any public sessions run by us you grant us your consent for this photo and video footage to be used online and in print to showcase our work and for students to have as a learning resource unless a written request is submitted by you not to use any footage with your image or likeness of you in advance

Updates 

  1. Sing Jazz International reserves the right to update these policies on a regular basis in accordance to external regulations and legislations.
  2. It it your responsibility to request a copy of these terms to be sent to your email at the time of you agreeing to these terms for your own records

More Terms that may Apply to You:


These Terms & Policies were last updated November 2020