Terms & Conditions

1. Sing Jazz International (SJI) is a platform for Vocal Jazz Teachers (also referred to as a Vocal Coach) and their Students (also referred to as Client) of all levels and abilities 18+ 
2. All lessons between SJI teachers and their students have contractual obligations outlined in these Terms and Conditions and are legally binding
3. By securing any paid or complimentary online sessions with the Vocal Coach from this site you give SJI your full consent for these sessions to be video and/or audio recorded for safeguarding, evaluation and training purposes by a teacher who runs these sessions
4. Educational material in the form of video or audio recordings published on this site or obtained during or from the SJI sessions are copyrighted by SJI and any public sharing of any such material or shared with any third party without prior written consent by SJI is strictly prohibited and any party who shares such material unlawfully will be legally liable 4.1. In detail: By obtaining a copy of the video or audio recording of your own session mentioned in the above clause - you as a client agree not to share this content with any third party without a written consent from the teacher who recorded it. Should any video recording footage from the session used unlawfully in public - a legal action may be taken against liable party in accordance to the International Copyright & Intellectual Property Rights
5. The host of these sessions reserves the right to share video recordings from these sessions with the SJI team of teachers for training purposes only. It is your right to notify us if this is not desirable in advance in which case, these recordings will not be shared with anyone except the vocal coach who recorded it and the client who took part in such sessions
   
6. SJI reserves the right to share some footage from the group online coaching sessions for promotional use on social media or on SJI website in a form of a video-promo, a photograph or a screenshot from the video to promote our educational programmes, workshops and sessions with the general public. Therefore by taking part in any group sessions you give us your full consent to release, acquit and discharge Sing Jazz International and its creators from any claims, demands, rights, promises, damages and liabilities arising out of or in connection with the use or distribution of mentioned above footage, including but not limited to any claims for invasion of privacy, appropriation of likeness or defamation. It is your right to notify us if this is not desirable in advance in which case the recording with you in it, a picture of you, will not be shared with anyone except the teacher who recorded it and the students who took part in that particular group session
7. Please note that for the online teaching conduct all teachers on the SJI are bounded by the UK Musicians Union Student-Teacher agreement which underlines importance of safeguarding which teachers may share with their students before the lessons commence, please download from below:

Bundles Policy

1. SJI operates like a music school and reserves the right to sell each lesson bundle on monthly basis with standing order secured in advance. This means that each bundle will be active during the month of its purchase and all secured in advance sessions should be redeemed on the agreed day and time within one month from the day of purchase

2. Monthly bundles are to continue to the next month automatically unless one month notice is given by the student or the legal guardian in writing notifying SJI of its discontinuation

3. All bundles are transferable but not refundable and operate on 48 hour cancellation policy below 

Cancellation Policy

1. All sessions are of advance bookings and purchase and are transferable but not refundable. They all operate on 48 hours cancellation policy meaning a session can be cancelled two days in advance and transferred to another more convenient day 
2. 48 hour cancellation policy applies to one cancelation per month mentioned above for all booked in advance sessions including the complimentary consultation sessions given by the SJI
3. If any scheduled and confirmed by both parties sessions are not attended by the student for any reason without such 48 hour notice within the timeframe mentioned above - this session is lost and must be covered in full 
4. In the case of health emergencies should any of the booked in advance sessions be postponed they can all be redeemed within three months from the day of purchase and are considered void if the student fail to claim it after this time has expired 
5. In the case of unforeseen circumstances should any of the individual or group sessions change its date or venue by the SJI or any of the teachers directly, a full transfer is guaranteed to a more convenient day for the participant 

Refund Policy

1. All SJI sessions are transferable but not refundable in case the student changes their mind after purchasing the session or a bundle

2. Should any of the published sessions be forever cancelled or removed by the SJI itself, or any contract terminated directly by an SJI teacher due to the unforeseen circumstances beyond anyone's control - a full refund will be granted to those who have purchased those sessions

Satisfaction Policy 

1. SJI goes by 100% Satisfaction Guarantee Policy of our Matching Services for those students who register their interest via SJI Consultation, and if such registered student is not 100% satisfied with the matched teacher after the first lesson is carried out - the student will be rematched with another teacher on this platform within three months after the unsuccessful session - free of charge, providing that student has reported this dissatisfaction within 48 hours after the lesson completion with coherent proof in the form of written correspondence with the Sing Jazz International representative, prior to the lesson, and a video recording from the session itself. For this purpose we strongly advise for all sessions to be video recorded and all correspondences kept safe including the record of suggested practices advised by the SJI teacher. Please note that this guarantee applies only during the 1st lesson taster with a voice teacher matched with a new student by the SJI via this platform and all other sessions following the 1st lesson do not fall under this guarantee. This POLICY does not apply to those students who book directly via our shop or via SJI teacher without prior SJI free matching consultation.
2. All pre-recorded programmes, such as 30 DAY CHALLENGE, fall under 100% Satisfaction Guarantee, as we Guarantee Results once this programme is fully undertaken. Should you be dissatisfied with any results from these programmes, you are to submit the claim with the coherent proof in a video format that demonstrates that you have followed all instructions as per video programme and acted on feedback from the vocal coach (if applies) and did not get satisfied results outlined in your initial diary as goals, for a full reimbursement of the programme

Privacy Policy

1. Sing Jazz International website is collecting the data using cookies, such as IP addresses for security reasons, navigation data to enhance your website experience, and the data that you personally provide by filling in the forms on this site, by purchasing the product from this site, or emailing us directly so that we may contact you directly.
2. Collected by us data is protected under General Data Protection Regulation (GDPR) and is not shared with any third parties, however, please note that all purchases on this site are administered by Stripe and we are bound by their terms and policies which you can read about on their site to see how it affects your rights.
3. Emails submitted by you are added manually to our Mailing List and you may occasionally get the Newsletter from us, from which you may unsubscribe at any time, should you wish to do so. This does not affect your statutory rights.
4. Most group sessions (including Teacher Training sessions) are photo and video documented by amateur and professional means and by attending any group sessions run by us you grant us your consent for this photo and video footage to be used online and in print to showcase our work and for our students to have it as a learning resource - unless a written request is submitted by you not to use any footage with your image or likeness of you in advance as per Clause 6 in the general T&C above. 

Updates 

1. Sing Jazz International reserves the right to update these policies on a regular basis in accordance to external regulations and legislations.
2. It it your responsibility to request a copy of these terms to be sent to your email directly, should you wish to have it, at the time of you agreeing to these terms for your own records.
3. Should any vital T&C update is to take place (this excludes any text editing for gramma purposes, elaboration or clarification of the earlier stated clauses) a notification will be emailed to all registered on this platform Teachers & Students.

Please note that these terms are legally binding between all parties involved

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